Cancellation policy for users (clients)

1. In the case of distance contracts (under § 312b BGB (German Civil Code), the user has the right of withdrawal in accordance with § 312d in combination with § 355 BGB. The following applies:

1.1 The user can revoke his contract within two weeks without statement of reasons in text form (e.g. letter, fax, email); if he has only been informed of this policy following the conclusion of contract, then the revocation must ensue within a month. The withdrawal period commences at the earliest on the first day following receipt of these instructions. Different provisions under § 312e Section 3 BGB remain unaffected. The timely despatch of the revocation shall be deemed sufficient for compliance with the revocation term. The revocation should be sent to:

Adria Sprachenservice
Mecklenburgstrasse 81
D - 19053 Schwerin

2. The right of revocation shall be cancelled if the contracting party has begun to provide the service before the expiry of the withdrawal period with the express approval of the client (user), or if the client has himself occasioned such. It is incumbent on the user to print out this cancellation policy or store on an electronic medium, as appropriate.